Terms and Conditions

Effective September 28, 2026

These Terms & Conditions apply to purchases from Basil All Year Around ("BAYA," "we," or "us") through basilallyeararound.com and at our in-person sales, including farmers markets. They cover our seasonings, oils, sauces, ghee, bread, and other offered products. Fresh basil purchases are excluded from these Terms. The provisions about use of our website apply to website visitors.

1. Products and food information
We work to describe and photograph our products accurately. Small differences in color, appearance, or packaging may occur. Read the current product label for ingredients, allergens, storage instructions, and best-by information before using a product. If you have a food allergy or dietary restriction, contact us before ordering. Do not rely on our products or website content as medical advice.

2. Prices, orders, and payment
Prices are shown in U.S. dollars unless checkout says otherwise. Applicable taxes and shipping charges are shown at checkout before you place an online order. We may correct an obvious pricing or listing error and will contact you before charging a corrected price. An order is subject to product availability and payment confirmation. We accept the payment methods offered at checkout or at the point of sale; online and in-person payments may be handled by Stripe or SumUp.

3. Cancellations and unavailable products
Contact us promptly if you need to cancel an order. We can cancel and refund it before it ships. Once it has shipped, it cannot be canceled under our voluntary policy, but our Refund Policy and any cancellation or withdrawal right required by law still apply. If a product is unavailable, we will offer a suitable substitution only with your agreement or refund the unavailable item. If we cannot ship an online order within the stated time, we will notify you and offer the choices required by applicable law, including cancellation and a prompt refund when required.

4. Shipping and delivery
We aim to process and ship online orders within 24 to 72 hours after payment confirmation, excluding weekends and holidays. This is a shipping target, not a guaranteed delivery time. We ship within the United States and offer international shipping where checkout permits it and the destination allows the product. Delivery times depend on the carrier, destination, customs, and conditions outside our control. International buyers are responsible for applicable import duties, taxes, and customs requirements, except where law requires otherwise. If a destination will not accept a product, we will contact you and refund any unshipped item.

5. Receiving an order
Please inspect your order when it arrives and follow its storage instructions. If an item is damaged, incorrect, or below our quality standards, contact us under the Refund Policy. For a package that has not arrived, contact us so we can investigate with the carrier and resolve the issue as required by law.

6. Returns, exchanges, and refunds
Our Refund Policy below explains the claim windows, photo requirements, returns, store credit, flavor exchanges, and refunds. It is part of these Terms. Nothing in these Terms or the Refund Policy limits rights that cannot legally be waived.

7. Website content
The BAYA name, product photographs, descriptions, recipes, and other original website content belong to BAYA or their respective owners. You may use the website for personal shopping and information, but may not copy our content for commercial use without permission. Do not misuse the site, interfere with its operation, or submit false order or contact information.

8. Changes and governing law
We may update these Terms by posting a new effective date. The terms posted when an order is placed apply to that order, unless a change is required by law. Texas law governs these Terms where permitted; mandatory consumer protections in a buyer's location still apply.

9. Contact
Basil All Year Around
6101 Yellowstone Dr, Mesquite, TX 75150, United States
info@basilallyeararound.com
501-744-9500